File Claim | Log in

Sign Up
Sign Up

Switching from
T-Mobile to AKKO

If you’re looking for an alternative to T-Mobile phone protection, you’re not alone. Many loyal customers become frustrated with the quality of service they’re receiving from their cell company, but they can become overwhelmed by the intentionally complex cancellation process.

This is especially common when customers have been using the same company for a long time. Plenty of people simply stay out of convenience, despite dissatisfaction with the service they’re receiving or the amount they’re paying each month.

Luckily, we’ve made it easy to move on from your T-Mobile plan and find the most cost-effective cell protection plan for you.

Benefits of AKKO 

How to Cancel TMobile

Sign Up for AKKO

Quick Links: Benefits of AKKO  |  How to Cancel TMobile  |  Sign Up for AKKO

Looking for an
T-Mobile Alternative?

Don’t get us wrong—Device Protection and Protection 360 have some great benefits. With the Protection 360 plan, you even get access to AppleCare and all the coverage it can provide.

However, the number of claims you can file under your T-Mobile coverage within a certain period is limited, which can be problematic if you have multiple phones on your plan that need protection in the event of loss, theft, or damage.

Plus, out-of-pocket deductibles tend to be higher with cell carrier protection plans, and many cell carriers don’t protect used or refurbished phones.

AKKO is an excellent T-Mobile phone insurance alternative. You’ll love the differences you see when you compare the benefits, so take a moment to consider switching from T-Mobile insurance for a much better fit.

Phone-only Protection

Price

$6 - $12
/month

Covers

Covers Accidental Damage

Mechanical Breakdowns

Theft

Used or refurbished devices

Deductibles

Damage
$29 - $99

Theft/Replacement
$75 - $100

# of Claims Allowed

Unlimited

T-Mobile

Monthly Insurance

Price

$7 - $18
/month

Covers

Covers Accidental Damage

Mechanical Breakdowns

Theft

Used or refurbished devices

Deductibles

Damage
$29 - $99

Theft/Replacement
$29 - $99

# of Claims Allowed

2 per 24 month period

Phone-only Protection

T-Mobile

Monthly Insurance

Price
$6 – $12/month
$7 – $18/month
Accidental Damage
✓
✓
Mechanical Breakdowns
✓
✓
Theft
✓
✓
Used or refurbished devices
✓
✓
Deductibles (Damage)
$29 – $99
$10 – $99
Deductibles (Theft/Replacement)
$75 – $100
$10 – $249
# of Claims Allowed
Unlimited
2-3 per 12 months
Sign Up For AKKO Now

Benefits

Benefits of AKKO Phone Insurance

When you cancel T-Mobile insurance to opt for a non-cell carrier option, the differences can be surprising. Even if you trust T-Mobile for your cell phone plans, you may not be putting your device in the right hands when it comes to insurance.

With AKKO, you can:

  • Protect refurbished and used phones
  • File unlimited claims in a 12-month period
  • Spend less on theft and loss deductibles

Want to know more about how each of these benefits works? Let’s take a closer look.

01

Used or Refurbished Devices

Oftentimes, all you need is a good refurbished phone to get the job done—no need to spend hundreds on a brand-new device. However, it’s natural that phone companies will push new phone purchases by offering few or no benefits for used phone owners and several distinct benefits for new phone buyers.

With AKKO, you can insure any device, no matter whether you acquired it new, online from a third party, or even from a friend or family member as a hand-me-down.

02

Number of Claims Allowed

Cell phone carriers like T-Mobile tend to limit the number of claims you can file within a one-year period. AKKO allows you to file as many claims as you need to, no matter what type of claim you file, which tends to be particularly useful for those who are using our family plans or bundles.

03

Pricing

While cell carrier phone protection can cost you up to $20 per month, AKKO insures devices for as little as $5 per month. With our family plans and bundles, you could have all of the phones in your family insured for less than a single-device coverage plan with T-Mobile.

AKKO also boasts lower deductibles for damage, theft, and replacement. With AKKO, you’ll never pay more than $99 for a deductible. In fact, AKKO’s deductibles can be as low as $29 in some cases! Meanwhile, some major phone carriers charge up to $299.

A Step-by-Step Guide

How to Cancel
T-Mobile

You’ll have to cancel T-Mobile phone insurance before officially making the switch to AKKO protection plans. In order to complete this step, you’ll have to determine which payment plan you’re on and when your current insurance will expire.

Check When Coverage Expires

T-Mobile typically bills the primary account holder monthly for their services under Device Protection and Protection 360. However, if you were able to opt for AppleCare through T-Mobile’s Protection 360 plan, you may have opted for the 2-year warranty paid in full.

Canceling Online

If you’re under AppleCare with your cell provider, you can cancel your coverage by following these steps:

  1. Log in to your account on MySupport and find your
    AppleCare agreement number
  2. On your mobile device, go to Settings > General >
    About to find your serial number
  3. Have your original receipt of sale on hand
  4. Call Apple Support and opt for cancellation

If you are currently using a T-Mobile plan without AppleCare, you’re likely on a monthly payment plan.

If You Paid Monthly

T-Mobile’s Device Protection and Protection 360 services can be canceled at any time. However, this cancellation cannot be made online or through your T-Mobile app. Therefore, you’ll have to schedule a callback with a representative at the bottom of the page to finalize your cancellation.

Once you’ve canceled your service, your cancellation will officially go into effect at the end of your current billing cycle.

Cancel By Phone or Online

Though you can get some assistance on the T-Mobile app, the company does not perform online cancellations. In order to cancel over the phone, call 1-800-T-MOBILE to be directed to a representative that can help you to cancel your T-Mobile phone insurance.

Can I Get a Refund
If I Cancel T-Mobile?

T-Mobile’s cell phone insurance plans are billed monthly with no upfront payment plan. Therefore, it’s unlikely that you’ll be able to get a refund for the coverage you’ve already used. However, once you cancel T-Mobile insurance, your devices will still be covered until your plan is officially canceled at the end of the current billing cycle.

Simplify Phone Protection with AKKO

AKKO is the best T-Mobile phone insurance alternative available today. Big cell carriers are more interested in keeping their margins high with convenient phone protection plans that seem to make things easier on the consumer, but actually end up providing a lower standard of service for a higher cost. Thinking about switching from T-Mobile insurance to AKKO? We think you’re making the right call! Learn more about our top-rated device protection plans as well as our family plans to make sure your whole crew is protected from theft, loss, and accidental damage.
Sign Up Now
Contact Us
Trustpilot

Contact

Links

Resources

Switch

Switch

© 2024 AKKO LLC

Read Legal Disclaimers & Outlined Information on Membership Plans & Plan Coverages

Read Terms of Use & Privacy Policy for Website & Web-app

AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. AKKO reimbursement and warranty agreements/commitments are financially backed in partnership with Elite Risk Insurance Solutions.
Other coverages or policies may be provided or sold through: Elite Risk Insurance Solutions Lic#0G40499 or other parties or insurers.

¹Phones must be fully functional and without damage to be eligible for coverage. Phones with foldable screens cost up to $15 per month.
²Subject to applicable terms and limitations, you may file unlimited claims for eligible device breakdowns and accidental damage from handling.
³Subject to applicable terms and limitations, you may file unlimited requests for benefits for the theft of eligible devices, but you may only file one request for benefits for any Lost phone per 12 months on eligible plans.

Ranked #1 by GadgetReview.com and Top Rated by Investopedia!

FAQ

Sign up now!

Need multiple plans? Save 5-15% when you bundle.

Phone Only
Protection

Protect any phone against damage, breakdowns, and theft

$5-12per month
Protect any phone¹
$29 - $99 deductibles
Accidental damage
Parts & battery failures
Theft
Replacement cost of your phone
Unlimited claims²
Save up to 15% paying annually!
Protect Your Phone

"Everything Protected"
The AKKO Plan

Protect 1 phone + all your electronic devices and more (25 items total)

$15per month
Protect 1 phone + 25 items
$29 - $99 deductibles
Accidental damage
Phone parts & battery failures
Theft
Up to $2,000 per claim
Unlimited claims²
Students save up to 33%!
Protect Phone + 25 Items

"Everything Protected"
AKKO Plan

Protect 1 phone + all your electronic devices and more (25 items total)

$15per month
Protect 1 phone + 25 items
$29 - $99 deductibles
Accidental Damage
Parts/battery failures (phones)
Theft
$2,000 per claim limit (no annual limit)
Unlimited Claims²
Save up to 33% as a Student!
Protect Phone + 25 items

Phone Only
Protection

Protect any phone against damage, breakdowns, and theft

$5-12per month
Protect Any Phone¹
$29 - $99 deductibles
Accidental Damage
Parts/Battery failures
Theft
Replacement Cost of Your Phone
Unlimited Claims²
Save up to 15% paying annually!
Protect Your Phone
Need multiple plans? Save 5-15% when you bundle.
Compare Our Plans

Items Protected:

Phone Only
Protection Plan

"Everything Protected"
AKKO Plan

Protect 1 Phone

Protect Laptops, Tablets, and all your other electronics

Protect TVs, speakers, gaming consoles and more

Protect photography gear

Protect music instruments and audio gear

Protect sports equipment

Cost & Deductibles:

Cost

$6 – $12 /month
($5 – 11 /month if paid annually)

$15 /month 
($14 /month if paid annually)
Student Rate: $14 /month
($13 /month if paid annually)

Phone damage deductibles

$29 – $99
(based on model)

$29 – $99
(based on model)

Phone theft/replacement deductibles

$75 – $99
(based on model)

$75 – $99
(based on model)

Damage Deductibles
(other items)

N/A

$99

Theft Deductibles
(other items)

N/A

$99

Phone Only
Protection Plan

Select Model

"Everything Protected"
AKKO Plan

Sign Up Now

Bundle Multiple Plans and Save 5%!

Build a Family / Multi Plan

Items Protected:

Protect 1 Phone

Phone Only Plan

AKKO Plan

Protect Laptops, Tablets, and all your other electronics

Phone Only Plan

AKKO Plan

Protect TVs, speakers, gaming consoles and more

Phone Only Plan

AKKO Plan

Protect photography gear

Phone Only Plan

AKKO Plan

Protect music instruments and audio gear

Phone Only Plan

AKKO Plan

Protect sports equipment

Phone Only Plan

AKKO Plan

Cost & Deductibles:

Cost

Phone Only Plan

$6 – $12 /month

AKKO Plan

$15 /month

AKKO Plan (student)

$14 /month

Phone damage deductibles

Phone Only Plan

$29 – $99
(based on model)

AKKO Plan

$29 – $99
(based on model)

Phone theft/replacement deductibles

Phone Only Plan

$75 – $99
(based on model)

AKKO Plan

$75 – $99
(based on model)

Damage Deductibles (other items)

Phone Only Plan

N/A

AKKO Plan

$99

Theft Deductibles (other items)

Phone Only Plan

N/A

AKKO Plan

$99

Choose Your Plan:

Phone Only Plan

Sign Up

AKKO Plan

Sign Up

AKKO Plan (student)

Sign Up

Bundle Multiple Plans and Save 5%!

Build a Family / Multi Plan
Login
Sign Up

Try out our AKKO Plan - 3 Months FREE

Use Code: PARTNER3

Sign Up
Log in

Choose Plan:

Student Rate - $13/mo

(billed $156/yr)

Adult Rate - $15/mo

(billed $180/yr)

Bundle Multiple AKKO Plans:

Family/Multi Plans - Save 5%

To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

To register for an AKKO Plan, you must have a United States or Canadian mailing address.

Choose Plan:

Student Rate - $14/mo
Adult Rate - $15/mo

Bundle Multiple AKKO Plans:

Family/Multi Plans - Save 5%

To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. Students at any 2yr, 4yr, or graduate school are all eligible as well. Any age.

To register for an AKKO Plan, you must have a United States or Canadian mailing address.

Before you go...

Why not try out one of our plans risk-free for 30 days?

Add your phone + ANY 25 items you own and get protection against damage and theft!

If you want to cancel, there's no fees or hassle.

Questions? Chat with us!

Or email us: [email protected]

Not interested? Tell us why.

Get your first month for only $1 with code: SAVE 
Sign Up Now

Too expensive
Don't need it
I have a protection plan
I don't get it

Ask a Question:

Online Chat